returns & exchanges overview

holiday return policy: 

• In-store purchases made between 11/6/2026 and 12/24/2026 may be returned through 1/25/2027. Our normal return policy will apply to all purchases made beginning 12/26/2026. 

• Online purchases made between 11/6/2026 and 12/24/2026 may be returned through 1/25/2027. Our normal return policy will apply to all purchases made beginning 12/25/2026. 

not what you had in mind? returns are free in store and easy by mail.

If you are not satisfied with your online or app purchase, you may return it within 60 days of your order date. Use your order confirmation email as your receipt for free in-store returns or see below for return by mail instructions.

Return your in-store or online purchases at any bealls, Bealls Florida, or Home Centric location – no matter which of our stores you purchased it from! 

online & app returns in store are free

• Return your online purchases at any bealls, Bealls Florida, or Home Centric location – no matter which of our stores you purchased it from! 

find your nearest store

• Shipping and handling charges are non-refundable.

online & app returns by mail are easy

• Please mail returns to: Bealls Return Center, 1806 38th Ave East, Bradenton, FL 34208-4708.

• We recommend ensuring your package and shipping it via a trackable shipping method. Bealls does not assume responsibility for lost or damaged packages or the whereabouts of your package in transit.

• Bealls will refund your original form of payment for the purchase amount less shipping and handling within 14 business days of receipt of your return.

• You will receive an email notifying you when we have received your return and credited your account. Please Note: it may take a full billing cycle for the credit to appear on your credit card statement.

• If you are returning a gift that was bought by another guest, the original purchaser will receive a credit for the return on their credit card after the item is returned to our Return Center unless specific highlighted instruction is included to issue an E-Gift Card to the recipient’s email address.

• Shipping & handling charges are non-refundable.

damaged items

• If you received a damaged, defective or incorrect item:

• In certain cases, we may ask for a picture of the damaged/defective item or packaging to determine next steps and/or to improve our processes.

• We ask that you do not incur costs to reship defective or damaged items back to Bealls Florida prior to receiving further instructions from Guest Services.